Kitty Dunes Rentals THE VACATION PEOPLE 888-860-3863
 
 
 
The Outer Banks of North Carolina

Frequently Asked Questions

  1. Path to Outer Banks beachWhat do I need to have/know when I call in?
    When you call for reservations or availability, we can best serve you if you have the following information ready: pen, paper and calendar; date of arrival and length of stay (check-in day preference); number of bedrooms needed; desired features of your home (location, pet friendly, pool access, etc); and property number is you have selected a preference, and alternate choice.

  2. Will the kitchen be fully stocked?
    The kitchen will be stocked with all dishware, flatware, pots and pans, eating utensils and dining utensils. You will need to bring pot holders, paper towels, napkins, dish soap, dishwasher detergent, dish towels, and all food items, including staples such as salt and pepper, flour and sugar.

  3. Are there pillows and blankets on the beds?
    Single beds will have one (1) pillow each, while Double or larger beds will have two (2) pillows each. Comforters will be on the beds, though you should bring extra blankets if wanted.

  4. Does the home have linens (sheets &/or towels)?
    Homes that provide linens have the phrase "Flyer’s Club" listed in their amenities and state if linens and/or towels are supplied and if beds are made. Refer to this information to determine if the home you are renting has linens. If the home does not offer Flyer’s Club, you may rent linens through Kitty Dunes Rentals.

  5. Does the home have a washer and dryer in it?
    You may determine if the home has a washer and dryer by looking at the information for each property. There, you will find W/D listed in the amenities if the home has a washer and dryer.

  6. Does the home have Air Conditioning (AC)?
    All rental homes in Kitty Dunes Rentals program are required to offer some form of AC. Please look at the amenities list for each home to determine the type of AC available.

  7. How far is it to the beach?
    Each home’s distance to the beach varies. Please refer to the amenities information to find out your home’s distance to the beach or public beach access. If this information is not available on the web, please contact one of our reservationists and ask the distance to the beach.

  8. How many miles are between mileposts?
    A silly question to some, perhaps, but this is commonly asked. At one time, there was one (1) mile between each milepost. Currently, there is one-half (1/2) mile between each milepost.

  9. What does 4WD mean?
    4WD means that the area requires a vehicle that is capable of 4-wheel Driving. All-wheel drive is not the same as 4WD. Please refer to the Owner’s Manual of your vehicle to determine if it is 4WD.

  10. When will my Security Deposit be refunded?
    Security Deposits will be refunded within 45 days of check-out date, less any damage costs or charges.

  11. Where do I check-in/pick up my keys?
    If the property you have rented begins with a letter (e.g. M, H, W, S, etc), then you will pick up your keys/check-in at the Kitty Dunes Corolla office in the Corolla Light Town Center. If the property you have rented begins with a number (e.g. 0, 1, 2, 3, etc), then you will check-in/pick up your keys at the Kitty Dunes Rentals office in Kitty Hawk at milepost 5.

  12. Do I have to return to the office I checked-in at to check-out?
    Yes, you must return to the office you checked-in at in order to check-out. The only exception to this policy is if your homeis eligible for Express Check-out. These homes will contain information on how to do Express Check-out. Available for Currituck Sunrise on the Outer BanksClub, Whalehead, Ocean Sands, Duck and Southern Shores.

  13. What is a park grill?
    A park grill is a charcoal grill that is cemented into the ground. These grills cannot be moved from their location and are similar to the grills you can find at areas where you can picnic and some parks.

  14. What side of the Island is the ocean on?
    The ocean is to the east - catch a sunrise. The sound is to the west - catch a sunset.

  15. May I have a bonfire on the beach?
    No, fires and/or bonfires on the beach are not permitted. You will receive a fine if you start a fire or bonfire on the beach.